Integrations & API: from signal to action in the systems you already run

iComplai integrates with your existing FSQ stack via API, webhooks and native connectors — signals trigger your workflows, arriving with the analytical content your team would otherwise assemble themselves.

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API+ webhooks

NativeVeeva Vault

MCPConnect your AI assistants

What can you integrate iComplai with?

iComplai connects to the systems a food-safety team already runs — via REST API, webhooks, MCP and a native Veeva Vault integration — so risk signals become workflow triggers instead of one more inbox to watch. Three trigger patterns cover the core FSQ processes — detailed below. Scope is configured per customer, to your priorities.

Three triggers that cover the core FSQ workflows

Trigger

Emerging hazard → HACCP review

A new hazard–product pair is detected. Your hazard analysis review triggers automatically — arriving with possible mitigation tactics, analytical context and suggested HACCP touchpoints.

e.g. lead in fruit purée — flagged ~12 months before FDA recall

Trigger

Fraud risk uplift → VACCP reassessment

Predicted fraud risk rises on a material or origin. Your VACCP reassessment triggers — with the adulterants library for the material and possible mitigation tactics for the supply route.

e.g. hazelnut harvest loss flagged Feb 2025 → mycotoxin notifications +274% by Oct 2025

Trigger

Supplier risk uplift → audit prioritisation

A supplier’s risk score increases. It moves up the audit queue by risk score, with the triggering signals attached to the record and suggested audit focus areas.

The scores behind the triggers HACCP hazard analysis →Where the hazard scores come from Supplier risk monitoring →Where the audit-priority ranking comes from

Integration runs both ways

Push iComplai signals into your systems, or bring your own data in — the platform works in both directions.

Bring your own data in

Import your own datasets — specifications, test results, supplier records — and have them scored alongside ours.

Operational and IoT data, in real time

Process line and sensor data as it arrives, so alerts reflect what is happening now.

Prediction on your data and ours together

Your data and iComplai’s authority and media signals feed the same models and the same dashboard.

Set up with guidance, not a project

Step-by-step support for both directions, configured to your priorities.

Common questions about integrations

Which systems does iComplai integrate with?

Natively with Veeva Vault; through MCP with your AI assistants; generically with anything that speaks REST — the API and webhooks carry the same signals and payloads. Integrations are scoped per customer, so triggers fire only on the materials, origins and suppliers you care about.

What arrives with a trigger?

The full analytical payload: possible root causes and mitigation tactics on HACCP triggers; the relevant adulterants-library content on VACCP triggers; the underlying signals and suggested audit focus areas on supplier triggers. The receiving workflow starts with the evidence already attached.

Do we need developers to set it up?

Not for the native connectors — those are configured with your team during onboarding. The REST API and webhooks are there when your own systems need custom flows; both expose the same scoped signals, so custom and native routes stay consistent.

Plug the signals into the systems you already run

API, webhooks, and native integrations — scoped per customer.

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